Hospitality - Traineeship Level 2

Essentials

Duration: 1 Year Full-time
Start date: 2nd September 2024
End date: 6th June 2025

Course fee: FREE (Eligibility criteria may apply)

The NI Traineeship provides a high-quality vocational education and training programme those who aspire to work within a specific sector.

Full details of the programme is available in our Traineeship page.

Course Content

The objectives of the OCN NI Level 2 Diploma in Hospitality will enable learners to gain skills and knowledge relation to the following: -

Core

• Food and beverage skills
• Customer service for Hospitality
• Food Safety
• Food Allergy Awareness

Optional

• Accommodation Service Skills
• Health & Safety in Hospitality
• Food Allergens
• Health and safety in Hospitality
• Teamwork Skills
• Using effective communication
• Using Problem solving
• Processing Payments
• Promote Additional Services and Products to Customers
• Dealing with Customer Queries, requests and problems
• Give Customers a Positive Impression of yourself and your organisation

Special Features

This course has been designed by Hospitality employers to allow learners to sample across a wide range of roles in the sector.  It has a strong emphasis on the ‘soft skill’ development needed in to embark on a number of careers in a range of establishments for example bars, restaurants, cafes, conference centres, banqueting venues and hotels.   Learners will not only develop practical skills enabling them to access the workplace immediately, but the course will also help them make informed decisions about their future career choices.  This is an excellent programme where you will gain many sought after skills and confidence while working in a busy environment.

You must:

• Have a minimum of a Level 1 qualification defined as 4 GCSEs at grades D-G including Maths and English grades D-F or equivalent. However, most areas will require higher grades in Maths and English.  See our Traineeship page for specific grades for each vocational area.
• Attend an information session.  

On completion of the Traineeship, you can progress to a Level 3 further education course or a Level 2 or 3 Apprenticeship (possibly with your work placement employer).  This can lead you to Higher Education options.