NRC Logo
NRC Logo

Course Code
YFPZ2254A1
Level
Level 2
Course Type
For Business
Study Mode
Part-time
Duration
3 Weeks
Start & End
23 November 2026 - 7 December 2026
Days
Mon
Time
13.45 - 16.45
Location
Online

Artificial Intelligence (AI) is changing the way organisations work, communicate and make decisions. This practical qualification is designed to help employees develop the knowledge and skills needed to use AI confidently, responsibly and effectively in the workplace.

The course introduces the fundamentals of Artificial Intelligence before focusing on its practical application within business. Participants will explore how AI is already being used across different sectors and consider how it could support productivity, improve processes and assist with everyday workplace tasks.

A key focus of the programme is practical application. Participants will identify a workplace task, process or opportunity where AI could add value, select an appropriate AI tool and carry out a small-scale trial within their own business context.

No previous experience of Artificial Intelligence is required.

Why study this course?

The programme provides employees with an opportunity to move beyond simply experimenting with AI tools and consider how they can be used appropriately within a business.

By the end of the course, participants should be better equipped to identify useful applications of AI, evaluate potential benefits and risks, and contribute to the responsible adoption of AI within their organisation.

Qualification

Successful participants will achieve a certificate of achieve in Level 2 Award in Applying Artificial Intelligence in Business.

The programme is delivered 100% online over three tutor-led sessions.

Sessions combine tutor input, demonstrations, discussion and practical activities. Participants will be encouraged to relate the learning directly to their own job role and organisation throughout the programme.

Some independent workplace activity will be required between sessions to support completion of the qualification.

Assessment focuses on demonstrating an understanding of AI and applying the learning to a relevant workplace context. Participants will complete a multiple choice quiz and produce a brief report with evidence relating to the identification, trial and evaluation of an appropriate use of AI within their organisation.

There is no requirement for learners to have programming or coding experience.

The qualification consists of two units:

  1. Foundations of Artificial Intelligence: Concepts and Applications

This unit introduces the fundamentals of AI, key concepts, current applications and emerging technologies. Participants will consider how AI is being used across different business functions and industries.

  1. Using Artificial Intelligence in Business

This practical unit focuses on applying AI within the workplace. Participants will identify a business challenge or opportunity, select an appropriate AI tool, plan and undertake a trial and evaluate its effectiveness. The unit also considers responsible AI adoption, including organisational, ethical and legal considerations.

What will I learn?

Participants will develop an understanding of:

  • what Artificial Intelligence is and the key concepts associated with AI
  • common applications of AI in everyday life and business
  • how organisations across different sectors are using AI
  • the advantages and limitations of using AI within a business
  • emerging developments and trends in Artificial Intelligence
  • how to identify workplace tasks or processes that could be improved using AI
  • how to select an appropriate AI tool for a workplace application
  • how to plan and undertake a small-scale workplace AI trial
  • how to evaluate whether an AI tool has delivered useful results
  • responsible use of AI, including data protection, ethical and legal considerations
  • potential risks and limitations associated with introducing AI within an organisation.

Who is this course for?

This course is suitable for employees from a wide range of sectors who want to understand how Artificial Intelligence can be used effectively within their organisation.

It may be particularly useful for employees involved in:

  • administration and office functions
  • management and supervision
  • customer service
  • marketing and communications
  • operations and business improvement
  • finance and reporting
  • project management
  • technical and professional services.

The qualification is designed for learners aged 18 or over who are in employment and have access to a workplace in which they can consider or trial an appropriate use of AI.

On successful completion of this qualification, learners may progress to further education and training in areas such as:

  • Artificial Intelligence and digital technologies
  • Digital skills and digital transformation
  • Business improvement and innovation
  • Data analysis and the use of digital tools
  • Leadership and management
  • Lean, productivity and process improvement
  • Higher-level technology or business qualifications

The course can also support employees who wish to take a more active role in introducing and applying AI within their own organisation, including identifying opportunities for automation, improving business processes and supporting digital transformation.

No specific previous qualifications in Artificial Intelligence or computing are required.

Participants should:

  • be aged 18 or over
  • be in employment
  • have basic digital skills and be comfortable using common software and online applications
  • have access to an appropriate workplace context for the practical elements of the qualification.

Through the Skills Focus Programme, companies can receive up to 90% funding to support the cost of training.

Skills Focus Cost £20 per employee

Course Fees

Year Fee
Year 1 £20
Total

© Northern Regional College