Coronavirus Info

Information for Student and Staff (last updated 7 April 2020)


Useful Contacts

Department Contact
Student Support student.support@nrc.ac.uk
Admissions admissions@nrc.ac.uk
Canvas CILT@nrc.ac.uk
Careers careers@nrc.ac.uk
Counselling support@inspirewellbeing.org
Education Support educationsupport@nrc.ac.uk
Exams Ballymena/Magherafelt: ta.exams@nrc.ac.uk
  Newtownabbey: na.exams@nrc.ac.uk
  Coleraine/Ballymoney: cr.exams@nrc.ac.uk
HR hr@nrc.ac.uk
IT Support servicedesk@nrc.ac.uk
Library nrc.library@nrc.ac.uk
Safeguarding safe@nrc.ac.uk
Student Finance StudentFinance@nrc.ac.uk
Students’ Union studentsunion@nrc.ac.uk
The Clinic 028 7034 6028 or https://sh24.org.uk/

 


 

Information for Staff

 


 

Health and Wellbeing Information

 


Information for Students

Is Northern Regional College closed?

No, Northern Regional College has moved online. All teaching and learning will continue through remote learning and students are expected to continue with their studies from home, online.

Are Northern Regional College Campuses closed?

Yes, from 1pm on Wednesday 24th March all campuses are closed to both staff and students.

How will the College update me on issues?

Messages will be sent  through to your student email address, through Canvas, on social media and through these pages. 

If the College is closed, will evening classes still be going ahead?

No, all face-to-face classes including evening classes are cancelled until further notice. 

I don’t know how to contact my lecturer?

Please email Student.Support@nrc.ac.uk stating the name of your lecturer and the course you are enrolled on and we will tell you how to contact your lecturer.

Can I study online?

Yes we have made provisions to ensure that learning materials are available on our digital learning platform, Canvas. Click here to find out more.

What happens if I do not have access to a laptop/computer and/or WiFi at home?

If you do not have access to a laptop/computer and/or WiFi at home please email your course lecturer as soon as possible to advise them of this, so alternative arrangements can be made for you to continue to study at home. 

I cannot access the software I need from home to complete my coursework?

Please email your course lecturer as soon as possible to advise them of this, so alternative arrangements can be made for you. 

I am a TFS/Trainee student. How do I hand in my timesheets and should I attend work placement?

Please continue to keep in contact with your Training Support Officer, you should already have their email address. DfE have confirmed that all trainee work placements are cancelled. The Training Office will be in contact with trainees and employers with further information. 

Can I still apply for courses starting in September?

Yes, applications for our full-time, part-time and work-based learning provisions are open for the 2020/21 Academic year. Visit www.nrc.ac.uk to search for a course and apply online.

Is the College Careers Service still available?

Yes, the College Careers Team is still available to answer any questions you may have. This can be anything related to FE, HE, Work-based Learning, UCAS questions, information about our courses and general careers enquiries.

We appreciate that you may be anxious at the moment but we are keen to let you know that we are still available during this difficult time. Contact us by email at careers@nrc.ac.uk 

How can I contact the DfE Careers Service?

Due to the ongoing Covid-19 issue the Careers Service will continue to provide services to all clients via email, webchat and telephone (if required).  Service delivery will continue using these methods until further notice.  Support is also provided via the careers software tools.  Please see links below.

Ask Careers (email)/ Webchat – https://www.nidirect.gov.uk/contacts/contacts-az/careers-service

Careers Software - https://www.nidirect.gov.uk/articles/careers-online-support

Newtownabbey students please email rosemary.wallace@economy-ni.gov.uk or raymond.nicholl@economy-ni.gov.uk

What will happen to my student finance?
Free school meals - Arrangements have been put in place to ensure families who normally receive free school meals do not suffer financial hardship while schools are closed. More information can be found at the following link: Free school meals payments

Further Education Grants - Due to the closure of the Further Education Colleges, students should remain in contact with their course co-ordinator in the College to make sure they are aware of what the plans are for the continuation of the course.  The Education Authority (EA) where possible, will aim to pay Further Education grants 3rd instalment directly to the student’s bank account during the second week in April.   FE Grant COVID-19 Update

Childcare Grant - for those in receipt of a Further Education Childcare Grant EA will continue to pay the childcare provider where the student continues to study remotely. Childcare Grant COVID 19 Update

Childcare assistance through Care to Learn/Access to Learning Funds - The Department for Economy has confirmed that the College can continue to support students through these funds unless the childcare provider has had to close their business temporarily.  If the provider is closed they are not providing a service and therefore no payment is due.

FE EMA – payments will continue as normal unless advised otherwise by SLC.

TFS EMA – payments will continue as normal unless advised otherwise by DfE.

Access to Learning Fund - payments will continue as normal unless advised otherwise by DfE.

The situation is under ongoing review dependent upon any new government plans.

Is Education Support still available?

Yes, if you need to contact your Education Support Co-ordinator, please email educationsupport@nrc.ac.uk

Will my exams be cancelled?

All exams are cancelled and we are working in line with the guidance from awarding bodies as it becomes available to conduct assessment of student achievement this year.  Please avail of all online learning resources such as CANVAS to support your subject knowledge.

I want to talk to somebody because I’m worried about the virus, what should I do?

If you are worried about the virus and wish to talk to somebody you can contact Student Services.  You can email safe@nrc.ac.uk to speak to a member of Student Services

Has the Clinic been closed?

We have received communication from the Trust that sexual health clinic in College is suspended with immediate effect.

If you require urgent sexual health advice or guidance please do one of the following:
You may telephone the NHSCT Gum Clinic - 028 7034 6028
Or
Visit SH:24 where you can access free, discreet and confidential sexual health advice, support and home testing - https://sh24.org.uk/

When the Clinic reopens we will advise all students.

I have a need to speak to a counsellor? or I have an appointment with a counsellor, is this still going ahead?

We received notification from the College Counselling Service, Inspire Students to say that there will be a slight change to the service, following PHA and HSE advice.

Please remember that the Inspire service is completely free and completely confidential. In the coming weeks please feel free to use this service if you need emotional support.

The following changes are in place:

24/7 Freephone Helpline Service will continue to operate just call 0800 389 5362
face-to-face counselling will now be provided via telephone or online video basis
if you have a forthcoming appointment with an Inspire counsellor they will contact you directly with arrangements.
access to the Inspire Students Hub will continue and Inspire will continue to add content to this which may be particular benefit to you in the coming weeks. Please visit the Student Hub on Canvas for more information. 

Should you have any queries please email us